This news article was originally written in Spanish. It has been automatically translated for your convenience. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace a human translator. The original article in Spanish can be viewed at Entrevista a José Luis Teruel, director general de MAQcenter

“We pursue to improve constantly the performance of our customers”

Interview to José Luis Teruel, general director of MAQcenter

Esther Güell24/09/2013

MAQcenter opened the past month of July his doors of his headquarters in Rubí (Barcelona), in a new edition of his open house in which they presented the different novelties so much in machine-tool as in software of numerical control, in addition to the last technological contributions to the sector of the aeronautical sector component manufacturing sector component manufacturing and the medical sector. Interempresas Took advantage of the occasion to speak with his managers of marketing on his aims to short and half term.

To start with, it can explain them what objective posed to organise these days?

The main reason of this edition of open doors of MAQcenter was the one to give to know the solutions that contributes our company to the world of the mechanised. MAQcenter Wanted to focus this Open House to the needs of the customer covering a wide spectrum thanks to the marks of prestige that represents. The diversification of solutions that offers MAQcenter is fruit of the need of the market and of years of experience working with our customers. It likes us treat to our customers like allies to arrive to the optimum solution that needs, contribute competitiveness and value added with products of high technology. We want to be the technological ally of our customers, the centre of his solutions.

José Luis Teruel knows that “the customers need to adapt to the conditions cambiantes of the market so our approach is the one to offer the most profitable option, no only in the short term, but also for his future”.

Which machines would stand out more than the exposed or which have had greater interest?

All the exposed machines had a reason to be present but would stand out our machine multifunción Okuma Multus B300W for the manufacture of pieces of high value added, as well as our proposal in 5 axles Okuma MU-500GOES for solutions of mechanised complexes in 5 axles. They are machines of high provision but especially of big versatility and hygiene. We know that our customers need to adapt to the conditions cambiantes of the market so our approach is the one to offer the most profitable option, no only in the short term, but also for his future. Also we present to his time like machine of presetting the mark Elbo Controlli, specifically the model Khyan was the most valued and the one who aroused greater interest by our customers.

Which type of customer has assisted during the days of open doors? And of which geographic zones?

Have had assistance of practically all the zones of Spain and also of Portugal, but in general the greater number has been of the zone of Catalonia. It fits to say also that our installations always are opened and prepared to see all our products, since we keep a wide show room so that our customers can come whenever they wish it.

MAQcenter Exposed a big variety of models, between which stand out the machines of high provision, of big versatility and hygiene of Okuma.

In these moments, which are the main sectors customers of MAQcenter?

Are still in those that already were consolidated and are opening new roads of business, thanks to the diversification of products, in other sectors in which we still did not have so much presence. The aeronautical sector component manufacturing sector component manufacturing sector is definitely one of which keeps growing in spite of the difficulties experienced in the industrial state in the last years.

These days had the collaboration of his providers Which? Which value added contribute and which assessment do the visitors of this?

Unfortunately could not have all they but had a quite significant representation and interesting. They contribute the necessary value to complement our products and can facilitate the operative of the machines for our customers. In definite, look for the solution that needs the customer, already was in systems of measurement metrológica, of software CAD/CAM, etc.

Like trading companies of a wide catalogue of machines of marks very diverse, which technology is the most sued nowadays?

At present the market sues with big forces machines of mechanised with 5 axles, also the machines multifunción especially by his versatility and all those relative products to the mechanised of pieces of high value added. Between the sectors with greater demand find the aerospace sector, the dental and the sector of the car, to which contribute hygiene especially to guarantee the reliability of critical components and of high value.

The participation of providers in the days, as it comes being usual in events of this type, suppose an important complement to the exhibition of machines and facilitate his operative.

To finalise, MAQcenter has done in little time a deep change in his structure, his image and his catalogue of product. Which assessment do until the moment his customers?

By our relation with our customers and providers see that they have received the changes of way very positive. In fact we do not consider it changes, but an evolution to what expects of a partner technological of confidence. The changes in the corporate image, in the structure, the incorporation of new areas of business and the use of tools of communication and of management, only have an aim, improve our relation with our customers and providers. We pursue to improve constantly the performance of our customers and this only can do improving always our service to our customers.