The service and the quality, main logistical concerns

The various issues that have given answer these directors of logistics, include aspects that most value when it comes to outsource logistics service, the logistics activities that tend to outsource, their main logistical concerns, the level of investment made in environmental practices and the qualities that most value when hiring to a professional of the logistics sector.

Quality and savings, as already occurred in 2010, are still the aspects most valued by the directors of logistics in a logistics service subcontract.

Those responsible for the logistics of the leading companies of our country value more and more the quality of services provided at the time of contract logistics provider reaching a 77,2% (68.9 per cent in 2010). Similarly, the savings that can be obtained with the outsourcing of logistical services (56.4%) is still one of the most valued aspects, but this argument loses a bit of force with respect to the data obtained by this same barometer in 2010 (65.9%).

Other aspects that value logistics managers to outsource logistics services are flexibility (48.5%), the experience and confidence in the provider (48%), the specialization (20.8%), the speed in the provision of services (15.8%) and business optimization (11.9%).

Among the more contract logistics activities is one above all: the transport. 87,3% Of 653 principals of logistics that have participated in the II barometer circle logistics SIL 2011 argues that you outsourcing the services of your company. These data are at great distance from the second most externalized activity is the distribution with a 44.9%. Anyway, this year reflected a decline in the subcontracting of the transport services on the barometer of the circle logistics SIL 2010, where this figure reached 92.7 per cent; 5.4% more than in the present study.

The outsourcing of the container and packaging, which last year ranked third in this ranking, down to fifth place with a 14'6 % being surpassed by the management of stocks with 18% and maintenance with a 15.1%. Complete the ranking of major logistics activities externalizadas for business automation systems (11.7%), shopping (5.8%), production (4.9%) and others, such as not outsource any activity, RR HH or manipulation (2.4%).

Are valued companies with quality certification

Other conclusions that can be extracted from the II barometer circle logistics SIL 2011 is that the directors of logistics of the Spanish companies highly value when hiring a logistics activity that the company that offers these activities have a certificate of quality or code of good practice. In this sense an 83'2 % requires its suppliers to secure quality certification and codes of good practice, by a 16'8 % that don't have it in mind.

Unlike last year, where the directors of logistics had as main logistic concern efficiency and the optimization of costs, in 2011 its main concern is the service and quality they give to their clients with a 20'4 %. Second is efficiency and the optimization of costs (17.6%) followed by costs (15.5%), speed, punctuality and commitment (12.9%) and communication and information (7%).

Here increasing between logistics managers concern for issues such as planning (6%), sustainability (4.7%), innovation (4.6%) and the loading and unloading in urban (2.3%).

On the other hand, with regard to the study of the past year, reduce other concerns such as the evolution of the sector of transport (3.2%), the HH RR (1.1%), the uncertainty present (1.7%), rail infrastructures for goods (2.1%) and late (0.8%).

When hiring a professional logistics, the directors of logistics of the Spanish companies above all value the experience of the candidate (39.4%). According to II barometer circle logistics SIL 2011, are also taken into account the skills to work as a team of the candidate (22.3%) or training (20.8%).

Aspects such as the recommendation of the candidate by an acquaintance or professional of the sector (7%), knowledge of languages and computing (5.8%) or the profile psycho (3.3%) but they are also important have less weight in the recruitment of a professional logistics.

The final aspect discussed in II barometer circle logistics SIL 2011 has been the degree of involvement of enterprises with environmental practices. 96.9 Per cent of the surveyed companies investing in environmental practices, of them a 77.6% claimed to be fairly or very sensitized to this cause. With regard to the study carried out in the previous year reflected a slight increase (5%) of companies investing in sustainable criteria.

43.2% Of the analyzed companies claim to invest many resources in environmental practices, while a 34.4% ensures enough resources. On the contrary, a 19.3% said their company invests little in these practices and a 3.1% says that his company not engaged any type of resource in this area.