This news article was originally written in Spanish. It has been automatically translated for your convenience. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace a human translator. The original article in Spanish can be viewed at Cómo solucionar los problemas en la entrega de los trabajos de artes gráficas

The head of the CIT technology centre and a mercantilist lawyer give keys to help entrepreneurs in these situations

How to solve the problems in the delivery of the work of graphic arts

Drafting Interempresas11/06/2009

June 11, 2009

What are the different problems that entrepreneurs from graphic arts to deliver a work can be found? And the major disputes with customers? What technical and legal solutions is there for these conflicts? This were some of the questions to which responded July García-Maroto, director of Center of technology CIT and judicial expert of graphic arts, and Fernando Otero, lawyer mercantilist, in the seminar organized by the Association of entrepreneurs of graphic arts of Galicia (AEAGG) on 28 may in Santiago de Compostela.

James Bermejo, President of the AEAGG, was in charge of welcoming attendees. In his speech he explained that the Board of Directors had planned this seminar due to the numerous conflicts that were taking in the sector, some of them by defaults, at a difficult time for the industry.

The most frequent causes are problems with the budget, as well as issues related to the laminated and binding

July García-Maroto began by mentioning the existing rules for the procurement of graphic products, with particular emphasis on standards of recruitment, distribution and sale of the Feigraf. Then he made a relation of the most common causes of disputes, in response to the cases that had been addressed in the technological centre of CIT.

Participants resolved all doubts in a lively debate.

Most common causes of disputes

Among the most frequent causes, they placed the problems with the budget, as well as issues related to the laminated and binding. To a lesser extent, it was noted the quality of printing, setbacks in layout, with the planillos of binding and conflicts with images that are an improper resolution. García-Maroto pointed out that "Spain is among the top quality of the impression among the European countries".

From left to right: Fernando Otero, lawyer mercantilist; James Bermejo, President of AEAGG and Julio García Maroto in the seminar organized by the Galician Association.

Alternatives and recommendations

The director of the ILC also wanted to give some recommendations to avoid conflicts, since once you introduce the problem, there will only be two alternatives: go to view or search for a solution prior to this step, for what he cited as an example the arbitration. On the other hand, Fernando Otero, lawyer mercantilist, began their exposure by making a list of the problems that underway more frequently in the offices of lawyers: defaults, claims and demands of resolution of contracts. Otero advised attendees, to avoid any kind of problem, "we should always put the clauses written in a clear manner and determinant". To this end, referred to two options: a contract in which all the conditions of the Commission or through the accepted budget be set.

In conclusion, the lawyer explained concerning the procedural aspects of procurement. In addition, dedicated a few minutes for the valuation of the expert examination, as well as its advantages and disadvantages. The day ended with a lively discussion moderated by Ana Bravo, Technical Secretary of the AEAGG, in which attendees dispelled doubts and contrasted their experiences.