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This news article was originally written in Spanish. It has been automatically translated for your convenience. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace a human translator. The original article in Spanish can be viewed at ¿Es obligatorio para el taller entregar resguardo de depósito y presupuesto escrito al cliente?

It is compulsory for the workshop deliver protect of deposit and budget written to the customer?

03/03/2014

3 March 2014

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Sometimes the workshop does not know with accuracy which documents obligatoriamente has to deliver to a customer to the recepcionar his vehicle. Precisely to resolve this question and other frequent doubts, the National Association of Sellers of Vehicles to Engine, Repair and Spare parts (Ganvam) gives answer through his book 'The 194 fundamental questions of the sector automotive sector and the solutions of Ganvam'.

In accordance with the juridical department of Ganvam, the workshops are forced to deliver a protect of deposit when they receive to a vehicle to repair in his installations. In fact, east protect will have to present so much to withdraw the vehicle like a budget requested.

Like this, so that the document was perfectly correct, in him have to state the following data:

  • Number of the workshop in the R.And.T. (Special register of Workshops of Repair), fiscal identification and domicile.
  • Name and domicile of the user.
  • Mark, model, matrícula and kilometres visited of the vehicle, explaining if the deposit is for budget or for repair.
  • Description of the repair or services to loan.
  • Dates foreseen of delivery (of the car repaired or of the budget).
  • Date and signature of the prestador of the service.

Besides is necessary to remember that only it will be able to loan the service once that the user have given his compliance and signature to the budget or have renounced to his manufacturing. In fact, in some autonomous communities demands that the motorist certify the sentence “Renounce to the budget” of his fist and letter, as well as his signature.

With regard to the budget, suits incidir in that this has a minimum validity of twelve skillful days and in him have to state also the data identificativos of the workshop, user and vehicle mentioned in the leaf of protect, the total price desglosado, the period of validity, the planned date of delivery, as well as date and signature of acceptance.

Finally, will have to inform to the customer in the term of 48 hours of the failures or unseen defects that can appear during the repair, indicating always the amount. Only with his compliance expresseses will be able to realizar the repair.

Related Companies or Entities

Ganvam - Asociación Nacional de Vendedores de Vehículos a Motor, Reparación y Recambios

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