Interview to Luis Antonio Pía, director of Postventa of Netstal Machines
For many, a peripheral is an auxiliary team of support, a complement, a secondary element to the that no always loans him the owed attention. It shares this opinion? Cuán Important thinks that is the peripheral in the final result, in the development and manufacture of the product finished and his quality?
By no means can share this opinion and think that a lot of transformers have changed to seem when finding with important unemployments in his production by not to have him loaned the sufficient attention and maintenance to his peripherals.
From my punto, to all the peripherals inseridos in a chain of production has to them give the same importance that to a transformative machine. It is sufficient that a gear of the chain of production do not work so that all the mechanism stop . Obviously it is better that a production detain of hit to that it do not have to refuse all a production because of a bad operation of a peripheral and not being detected this immediately.
In the actuality, a lot of transformers buy to his provider complete lines, that include all the necessary peripheral equipment for the manufacture of his products. It agrees with this affirmation? In which measure has affected him this tendency to his company? Which arguments can esgrimir a specialist in peripherals to combat this situation?
Sure enough there is transformative that request complete lines, as it is used to say key in hand, well was by comfort or due to the fact that the transformers prefer to have only a point of contact for the service post sale. This inclination by part of the transformers has not affected us of important way, rather is the national economic situation the one who does that a lot of customers decline by a more economic product although of lower quality.
The quality of a team is of vital importance so that the gear of production work perfectly and this would have to take into account to the hour to purchase a peripheral. Also there is value the commercial technical advice and the service postventa to national level.
