Interview to Oscar Anitua, commercial director of Gurutzpe

The reasons are several and of weight: the reliability and the simplicity of handle, the conversational programming is very achieved in operations of turning or the threaded, for quoting some of his strong points. All this facilitates a lot the programming to the final user, that habitúa to his handle quickly and loses the fear to the use of the CNC. In our particular case, where the pieces to mechanise/mechanize by his dimensions are not in big series, the handle does easy and reliable.

Himself. Basically it adapts to all the needs demanded by the customer. Even when any has required us solutions more special or specific, have obtained a very positive answer by part of Fagor; so that, working jointly, have been able to resolve these punctual needs.

Even some companies multinationals, that possibly are more accustomed to work with other CNC, when seeing the proofs realised/realized, have finished opting by Fagor. It is true that the customer is the one who decides and many times there is not possibility to take part in favour/in favor of a mark of CNC or another, but in some cases yes have been able to.

Is clear that all these characteristic are important, but I, from my experience, would stand out the ease of use.

My opinion is frankly good and positive, and have experiences contrasted in distinct countries, like Germany, United Kingdom, India, and others.

Besides, in front of situations in which a machine has comported of odd form, always have had a very positive answer, of face to assistances in guarantee, replacement of teams, etc.

From my point of view, is stepping to forward in the exigencia of machines increasingly big, of more capacity of volteo and weight between points, all this joined to an extreme precision and reliability. Besides, also it requests that the machines are multiprocesos; that is to say, that the lathes are able to give answer to operations of turning, mandrilado and rectified.

The future is here. And a company of the dimensions of ours has to answer to the needs of big companies multinationals. Our aim is to offer solutions to measure, based in a structure standardised/standardized, and be able, at the same time, to answer to a problem of mechanised/mechanized concrete. Therefore, we work with Fagor Automation.

Think that the market of the simple machine of two axes is increasingly complicated had to, on the one hand, to the relation quality-price and, by another, to the strong pressure that is exerting the market of machinery of Korean origin and Taiwanese of prices really low. But in Gurutzpe understand that, although it is a difficult market, is the origin of many of the relations that are supported by our customers. It is, in some way, the form to open the door to our relation with them.

In any case, think that have to combine the relation so much with companies multinationals, those that buy so much in periods of crisis and of no crisis; as well as with which the experience in the relation customer-provider of machines-tools is key, treats of small customers, workshops or familiar companies; in these cases the purchase can be much more sporadic but finish being fundamental for the maintenance of the business.