Development of a system of quality management ISO 9001: 2000 for a company of services for the aeronautics sector.
School Superior of engineering of Cádiz. c / Chile, 1. 11002 CÁDIZ
Phone: 956 015 132. e-mail: enrique.diaz@uca.es
01/12/20021. Introduction
Given that the ISO protocols require that all standards be reviewed, at least every five years to determine if they should be kept, reviewed or cancelled, the version of 1994 of the ISO 9000 family standards, was reviewed by the Technical Committee ISO/TC 176published on 15 December of the year 2000.
Current standards UNE - EN ISO 9001: 1994, UNE - EN ISO 9002: 1994 and UNE - EN ISO 9003: 1994 have been integrated into a single standard UNE - EN ISO 9001: 2000. The principles on which this review is based are as follows:
1. Organization customer focused.
2 Leadership.
3. Participation of the staff.
4. Approach based on processes.
5. Management system approach.
6 Continuous improvement.
7. Approach based on facts for decision making.
8. Mutually beneficial relations with the supplier.
2 Benefits of ISO 9001
The strength of this standard is that it represents a way to demonstrate to customers that will meet your requirements.
3. Development of the system of quality management
This article examines the case of a company of inspection services and dedicated to the aeronautical sector verification, whose quality system began to develop during 2001, completed its implementation in the year 2002.