TESA defines its strategic plan for the next four years
Jose Manuel Caramés, head of sales of the channel of distribution of TESA, describes with enthusiasm that provides the conviction, the strategic plan Tesa has raised for the next four years and that summarizes in innovation of product, training of staff, and integrate customer in the company.
"Integrate to the client in the enterprise means to him share our knowledge, arouse their enthusiasm to pose together solutions to all your needs and offer you security guaranteeing regularity in the provision and quality," he says.
Transmit spirit of leadership
Caramés not go about the Bush when it wants to transmit ideas that has very clear both him, as part of the company. "We are the market leaders, we will continue to be and, that make up the team of Tesa, as our clients, both have to perceive every day".
The last Convention of TESA, held in San Sebastian, which brought together more than 150 people from the commercial departments, attention customer service and marketing of the Iberia area, served to transmit the guidelines to follow for the next four years and to present the latest innovations in product. In this sense, the last four years have been very prolific in the launch of new products, and this trend, they suggest, will continue in the future, combining innovation and technology.
Do not forgot the playful aspect essential to exchange views between partners that are not visible on a more regular basis. "This is a priority to make the team work." "No one must feel strange in your company and sharing problems help to find solutions."
Convey the spirit of leadership and be aware of belonging to the best team are fundamental to work in the street with enthusiasm, and José Manuel Caramés has special effort in this.
Speak the same language as the client
TESA continues innovating - since its inception in 1941-also in management programmes, which puts at the disposal of its customers and allow maximum effectiveness in day-to-day orders and claims, for example.
"It is speaking the same language with our customers and is the only way the connectivity of our management systems, helping them to implement them in their institutions, irrespective of whether they are large or small." "Electronic data interchange is an essential part," said the head of sales.
TESA is a company that has evolved considerably in its technological aspect throughout its history, and its products and solutions are considered by clients and the general public of high-end and pointers.The old logo, a symbol graphic and emotional for the company and third parties, shall be replaced by the new, graphically responds to the image and values which are today a company capable of providing value as it TESA and modern characteristic.
